Customer service is opened daily 9-21 640 6400

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Phone (Mo-Su 9-21):  640 6400
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Safe shopping

The safety of our customers and employees is extremely important to us. To make sure that you get everything you need, we offer flexible and safe purchasing options during this pandemic. It applies to Euronics e-shop and all our retail stores.

How to shop?

  • Online store

    Our online store is open 24 hours a day and we offer delivery seven days a week. You can order the products quickly and conveniently to your nearest parcel machine or ask for home delivery.
    More information

  • Drive-In

    Get your purchase in 2 hours! Place an order in our e-shop and choose Collect from the Store as the delivery method. If the product is in stock in the selected store, you can receive the goods from the Euronics Drive-In area in just one hour. You can easily check the availability of the goods from the product card.
    More information

Additional information

See the locations of our Drive-In areas and frequently asked questions

Store Location of the Drive-In area
Haapsalu Euronics Loading bay behind Haapsalu mall (access from Nurme street).
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Lasnamäe Euronics Loading area located behind Lasnamäe Centrum (entry form Punane street).
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Lõunakeskuse Euronics Loading area behind Lõunakeskus accessible from Optika street.
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Narva Euronics Entrance to Astri Centre parking house (access from Uus põik street).
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Pärnu Euronics Loading area behind Kaubamajakas (entry from Energia street).
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Rakvere Euronics Loading area behind Põhjakeskus shopping mall.
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Rocca al Mare Euronics Loading area next to ramp leading to roof parking lot.
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Tammsaare Euronics Loading area located inside courtyard of the store.
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Viljandi Euronics Courtyard of Viljandi Centrum (entry from Tallinna street).
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Võru Euronics Parking lot in front of Võru Euronics.
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Ülemiste Euronics Loading bay nr. 2 located on the airport side of the mall.
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What is Drive-In?
Drive-In allows you to receive the goods ordered from the online store contactless from the Drive-In area next to the store.

When can I pick up my order?
You can pick up your Drive-In order as soon as we have sent you a text message. Depending on the store's stock, this may take 1-3 business days.

How can I receive the goods from the Drive-In area?
To receive it, please drive to the Drive-in area of the store and call the number indicated in the SMS or on the information board. Our customer service representative brings the ordered goods and places them in the car.

Do I have to come into the store to receive the order?
Of course not. The purpose of the Drive-In service is to avoid direct contacts during the delivery of goods. Therefore, after arriving at the store, please do not leave the vehicle and call the phone number indicated in the text message, after which the goods will be brought to your car.

What goods can I order upon receipt of Drive-In?
Upon receipt of Drive-In, you can order all goods from the Euronics online store. However, please make sure that the selected product fits safely in your vehicle. You can get acquainted with the dimensions of the product in the online store on the product card, in the section "Specification".

Which stores offer Drive-In service?
We offer Drive-In receipt in the following stores: Haapsalu Euronics, Lasnamäe Euronics, Lõunakeskuse Euronics, Narva Euronics, Pärnu Euronics, Pärnu Euronics Express, Rakvere Euronics, Rocca al Mare Euronics, Tammsaare Euronics, Viljandi Euronics, Võru Euronics, Ülemiste Euronics.

Is it possible to use the Drive-In service in the Euronics gift bank?
Not at the moment.

Can I pick up a Drive-In order on foot?
You can also pick up your Drive-In order on foot, but in this case please follow the instructions of our customer service carefully.

Customer Service Center

If you need help choosing a suitable product or have a question about one of our products or services, please contact our customer service center. We answer calls every day from 9.00 to 21.00. Our phone number is 640 6400. Our e-mail address is Click here to chat with our customer service in real-time.

  • Attention!

    If you visit our Drive-In area, please always wear a face mask, keep your distance (at least 2 meters) from other people, and carefully follow the instructions of the store employee.