Services for corporate customers

6 months of commercial warranty

Businesses rely more and more on technology to get work done. Whether these are computers, networking devices or coffee machines, all of them affect your results in one way or another. Devices that work flawlessly save you time, keep your costs to a minimum and allow you to achieve more. Whereas private persons can present their claims in relation to the purchased product during a 24-month period, legal persons can present their claims only during a time defined by the product manufacturer. Most manufacturers, however, a state in their product user manuals that their devices are meant for personal use only (and not for commercial use). This means that problems will often go unresolved by a manufacturer or a seller, and all costs have to be covered by the company itself. Since technology has become so advanced and complex, repairing a device may turn out to be more costly than buying a new one. Based on the best interest of our corporate customer, Euronics offers you more favorable warranty conditions in comparison with the provisions of the law. When defects occur in your purchased products, you have the right to demand product repair within 6 months from the moment of purchase as stated in warranty conditions for corporate customers. If it is not possible to repair the product, it will be replaced.

Extended Warranty and protection packages for corporate customers

In addition to the commercial warranty, Euronics offers its corporate customers' Extended Warranty and protection plans to make their professional lives even more carefree. Extended Warranty allows you to be protected against manufacturing defects for up to 2 years. Device Protection is a perfect shield against accidental damages (including total loss of product) and theft for up to 2 years from the moment of purchase. Euronics believes that the purpose of technology is to make your life easier and offering Extended Warranty and Device Protection is our way of making it more probable. By purchasing our Double Protection plan, you get both our Extended Warranty and Device Protection in one package. Should a problem occur, Euronics will transport the product (over 10kg) to a service centre and back free of charge and offer a replacement product, so you could continue working without delays.