To improve the operation of the web page, we ask you to agree with the terms of use of our cookie files. All conditions are listed here:
Euronics cookie policy
We use cookies to provide you a better user experience on our website; for instance, cookies
allow us to remember your past visits, as well as choices you have made on the website.
What is a cookie?
Cookies are small text files that are stored on your device when you visit the
website.
Why do we use cookies?
TWe use cookies to provide you a better user experience on our website; for instance, cookies
allow us to remember your past visits, as well as choices you have made on the website.By using
the website, you agree that we can use cookies:
to collect data about usage habits and for statistical purposes;
to provide better customer service (online chat);
to remember user preferences and settings;
to send you offers and marketing messages that are best suited for your needs;
to collect information required to improve our website;
to log in, to personalise the page, and fill in forms;
to make it easier to share on social media any content published on the Euronics
website;
to provide content (Youtube, Google maps, flixmedia).
What type of cookies do we use?
Session cookies
Session cookies or temporary cookies are used every time when you visit our website, and
they are deleted when you shut down your web browser. Temporary cookies are used for
instance to remember the language you have selected for the website, or the content of your
shopping cart.
Permanent cookies
Permanent cookies stay in the user's device after you have closed the website. Permanent
cookies have different periods of expiry, and some of them are stored in the user’s device
for days, months or even years. Permanent cookies are used, for instance, to remember user
preferences and store user names and passwords so that users do not need to log in every
time they visit the site.
Third party cookies: In order to provide high-quality content, gather
statistical data and show ads, Euronics uses third-party cookies on their website. You can
review the privacy policy and the terms and conditions of third-party cookies on the website
of the respective party.
List of third-party cookies:
Terms of cookies applied by Facebook: https://www.facebook.com/policies/cookies/
Terms of cookies applied by Google:
https://www.google.com/policies/technologies/cookies/
Terms of cookies applied by Zendesk:
https://www.zendesk.com/company/customers-partners/cookie-policy/
Terms of cookies applied by Vimeo https://vimeo.com/cookie_policy
Terms of cookies applied by Flixmedia:
Flixmedia partners – along with your chosen retailer – displays you manufacturer’s
information concerning the product you are about to purchase, and does not provide any
advertising services. Flixmedia processes your IP address only to communicate manufacturers’
videos, images or textual information, but does not store your IP address as a part of this
service provided to your retailer, and does not disclose your IP address to third parties,
other than technology partners who support the provision of the information. Flixmedia does
not process or store any other personal data about you and does not request the same from
third parties. Should you have any questions about how Flixmedia processes your IP address
please contact GDPR@flixmedia.eu. More information about Flixmedia is available at
www.flixmedia.eu
How do I limit the use of cookies and delete cookies?
Users can delete cookies stored in their equipment and can prevent storing cookies in their
devices. To do this the user needs to change the privacy settings of their web browser. More
detailed information is available in the instructions section of the browser. NB! If you
block cookies we cannot guarantee proper functioning of the website.
These cookies are needed for our website to work in a correct and secure way. Essential cookies enable you to browse our website, safely finalize purchases and make sure important information is visible. User can not reject these cookies.
These cookies help us and relevant third-party sites to show personalized and relevant ads. Marketing cookies collect information about your browsing behaviour, which can be combined with other traffic data we have about you. These cookies are used for user profiling and targeted marketing.
Performance cookies enhance user experience and save user preferences. These cookies also enable site user to get more content and improve site functionality.
These cookies are needed for our website to work in a correct and secure way. Essential cookies enable you to browse our website, safely finalize purchases and make sure important information is visible. User can not reject these cookies.
These cookies help us and relevant third-party sites to show personalized and relevant ads. Marketing cookies collect information about your browsing behaviour, which can be combined with other traffic data we have about you. These cookies are used for user profiling and targeted marketing.
Performance cookies enhance user experience and save user preferences. These cookies also enable site user to get more content and improve site functionality.
The best protection for your new household appliances, electronics, and smart devices
Extend protection against production defects for up to 4 years
You can use a replacement product during repairs
Damage protection applies all over the world and also in the case of theft and robbery of the product
No diagnostic fee for confirmed insurance cases
An extended warranty protects against production defects
Household appliances have become so complicated that there are many features and components that may malfunction. This is also evident from the falling average product life span and the shortening of producer guarantees. As technology plays an increasing role in our lives, the likelihood of experiencing problems is high. Often, it can also be costly or even impossible to fix minor failures without the warranty. Statistics show that 40-50% of large household appliances have been repaired or replaced in 3-5 years of use and 30% of them have needed even several repairs. Also, 80% of the repair of broken TVs would have been more expensive than the acquisition of a new one. With an extended warranty, you can extend the protection of your device's manufacturing defects for 2 years, i.e. a total of 4 years.
Extension
Statistics show that 40-50% of large household appliances are repaired or replaced with new ones in 3-5 years. per year of use, and 30% of them have even needed repeated repairs. Also, repairing 80% of broken TVs would be more expensive than buying a new one. With an additional warranty, you can extend the protection of your device against manufacturing defects by 2 years, or a total of 4 years.
Damage protection ensures peace of mind
Misfortunes and thieves bring no warnings. It can happen that the phone drops or the coffee spill on the laptop. More than half of users have experienced glass damage to smartphones or tablets. Sometimes the cause of the accident is our child, our pet or lightning. In Estonia, an average of 20 people a day lose their phones due to theft. Therefore, you will be able to obtain protection against accidents and theft so that you can enjoy your technique without worry. Damage protection covers damage caused by unexpected accidents (including total destruction of the product) and thefts for up to 2 years from the moment of purchase. With double protection you will get an additional warranty and damage protection in one package. This way you are protected from a total of 4 years of production defects and 2 years for unexpected accidents and thefts.
Extended warranty
Protection of production defects for up to 4 years
Free transport to the repairs and return to products weighing more than 10 kg
Possibility to use a replacement product during repairs
No diagnostic fee for confirmed insurance cases
Service package starting from 25€
Deductibles 0€
Damage protection
Accident protection for up to 2 years
Protection of theft and robbery
Damage protection applies worldwide
Free replacement product at the time of repairs
No diagnostic fee for confirmed insurance cases
Free transport to the repairs and return to products weighing more than 10 kg
Service package starting from 25€
Deductibles from 30€
Double protection
Protection of production defects for up to 4 years
Accident protection for up to 2 years
Protection of theft and robbery
Damage protection applies worldwide
Free replacement product at the time of repairs
No diagnostic fee for confirmed insurance cases
Free transport to the repairs and return to products weighing more than 10 kg
Service package starting from 75€
Deductibles from 30€
In the case of an additional warranty, the cleaning and transport fee applies to the use of the replacement product 9,90€. We offer replacement products for the following categories of devices: televisions, large household appliances and mobile phones.
Did something happen to the product?
For more information about packages, please contact the nearest store or call Euronics Customer Service Centre on 640 6400. We answer calls 7 days a week from 9 am to 9 pm. You can also consult the additional warranty and the availability, validity, and possibilities of damage protection on the product card in the Euronics online store.
We hereby notify that our partner for extended warranty and device protection has changed. Starting from 1st March 2021 all extended warranty and device protection certificates are protected by LHV Kindlustus AS. The terms of insurance have not changed.
For all claims please fill out an application at the nearest Euronics store or contact us by kahjud@lhv.ee or by phone on 680 1122.
Terms and Conditions (effective as of 01.03.2021)
Read the insurance offer here.
Read the terms and conditions of device insurance (Double Protection) here and the information sheet here.
Read the terms and conditions of the Warranty Insurance (Extended Warranty) here and the information sheet here.
Read the terms and conditions of equipment protection insurance (Damage protection) here and the information sheet here.
Read the terms and conditions of warranty for business customers here
All companies operating in Estonia under the Euronics brand, are registered with the Estonian Financial Supervision and Resolution Authority as AS LHV Kindlustus insurance agents.
Previous terms and conditions
You can read the terms and conditions of device insurance issued during the period 10.04.2018-28.02.2021 here.
You can read the terms and conditions of warranty insurance issued during the period 10.04.2018-28.02.2021 here.
You can read the terms and conditions of equipment protection insurance issued during the period 10.04.2018-28.02.2021 here.
You can read the terms and conditions of the device warranty and insurance issued during the period 01.11.2017-09.04.2018 here.
You can read the terms and conditions of the device warranty and insurance issued during the period 04.04.2016–31.10.2017 here