Euronics has assumed the obligation to protect privacy of their customers and users. Therefore, we have prepared
customer data. Our operations on the Internet comply with all relevant practices, as well as respective EU
legislation and laws of the Republic of Estonia. Please take a moment and review the principles we apply to
Collection and use of personal data
Personal data means any data that can be directly or indirectly associated with you as an individual, which are collected and processed by Euronics in order to fulfil contracts concluded with natural persons, to contact them, and perform obligations pursuant to law.
Personal data of loyal customers can be collected in any of the following ways:
Collection of other data
Use and storage of collected personal data
We can use any personal data we have collected to display for customers Euronics’ product news, campaigns and upcoming events. Customers who wish to opt out from our newsletter mailing list, or do not wish to get information about products that might interest them, may unsubscribe from the mailing lists at any time. We also use personal data that we collect to delivery goods, and to fulfil obligations that we may have assumed towards the customer.
To ensure better customer service, Euronics may disclose information about individual users to a third party who
provides services to Euronics and is contractually bound to keeping any shared information confidential. Such
third party may be, for instance, our partner whose duty is to deliver goods sold in our e-shop, or provide
Euronics stores all personal data of a client until the loyal customer contract terminates. Data that Euronics
must store pursuant to law (e.g. accounting data) are stored by Euronics in accordance with the provisions of
Alterations to personal data
Customers can see, alter, and supplement their personal data, collected for the purpose of identification and communication with them, on our website in the “My Data” section.
Security of personal data
Customers have the right to demand termination of the processing of their data, ask about how their data are
used, request that their data be transmitted in a commonly used format either to themselves or to a third party.
In order to avoid misuse of customer data and rights, such requests may only be submitted in a format that makes
it possible to identify the person submitting that request (signed digitally or personally at the company’s
office). We have the right to respond to such requests within 30 days.
We regard a request to terminate processing of data as a request to terminate the loyal customer contract.
Any personal data that you provide while visiting and shopping in Euronics’ e-shop are considered confidential information. The use of encrypted data transmission channel with banks guarantees that personal data and bank particulars of buyers are protected.
You may always contact the Data Protection Inspectorate or a court to protect your personal data. The Data Protection Inspectorate is a national authority that may also be contacted for advice or assistance in matters concerning protection of personal data.
Session cookies or temporary cookies are used every time when you visit our website, and they are deleted when you shut down your web browser. Temporary cookies are used for instance to remember the language you have selected for the website, or the content of your shopping cart.
Permanent cookies stay in the user's device after you have closed the website. Permanent cookies have different periods of expiry, and some of them are stored in the user’s device for days, months or even years. Permanent cookies are used, for instance, to remember user preferences and store user names and passwords so that users do not need to log in every time they visit the site.
Third party cookies:
Flixmedia partners – along with your chosen retailer – displays you manufacturer’s information concerning the product you are about to purchase, and does not provide any advertising services. Flixmedia processes your IP address only to communicate manufacturers’ videos, images or textual information, but does not store your IP address as a part of this service provided to your retailer, and does not disclose your IP address to third parties, other than technology partners who support the provision of the information. Flixmedia does not process or store any other personal data about you and does not request the same from third parties. Should you have any questions about how Flixmedia processes your IP address please contact GDPR@flixmedia.eu. More information about Flixmedia is available at www.flixmedia.eu
Users can delete cookies stored in their equipment and can prevent storing cookies in their devices. To do this the user needs to change the privacy settings of their web browser. More detailed information is available in the instructions section of the browser. NB! If you block cookies we cannot guarantee proper functioning of the website.
You can find more information about cookies on such websites as: http://www.youronlinechoices.com/